frequently asked questions
What is the The Candle Guarantee?
We KNOW it can be tricky to purchase candles online
What are the most popular fragrances?
Sweet Lemon and Momma's Kitchen are candle favorites year round, while Fall Harvest and Peppermint are our top seasonal scents offered during the fall and holiday seasons.
Every Antique Candle Co.® fragrance is hand-selected by our candle makers and approved by candle testers to ensure you receive the BEST quality fragrance!
Can I send candles as a gift?
Yes! We would be honored to send a gift on your behalf. Every candle package arrives gift wrapped (yay!). All you have to do is change the shipping destination to the gift recipients address.
We would also be happy to include a special note at no additional charge! Write your gift note in the "additional notes" on the shopping cart page (before checkout).
Check out our blog for great gift ideas: Antique Candle Co.® Gift Guide
Do you offer gift cards?
Yes! We have multiple virtual Gift Card options available here: https://antiquecandleco.com/products/gift-card
Once purchased, virtual Gift Cards will be delivered to the email you specified during checkout!
Do you have any special discounts?
Yes! When you sign up to be an email friend, you’ll receive 15% off your first order.
We love new candle friends! As an email friend, you’ll be the first to know about new candles, studio happenings, and are exclusively invited to be a candle tester for new fragrances!
Become an email friend to get 15% off your first order.
Can I choose the free 2 oz sample?
We automatically include a free 2 oz with any order placed - YAY! With the free sample, we are unfortunately unable to customize the fragrance.
However, we do offer 2 oz candles to add to your order! The 2 oz add-on is a candle you are able to purchase and select which fragrance you would like. These are shipped with your order in addition to the free sample you are already receiving! You can find these on any of the products listed here.
Who should I contact about my order?
We love our candles and I hope you will too! If you have any questions or thoughts about your order please email contact@antiquecandleco.com and we will be happy to assist you, friend!
How are the candles made?
Every Antique Candle Co.® candle is made with wax from natural, domestically grown soy beans and a natural cotton wick for a clean, long-lasting, and even burn. Our candles are also poured with a hand-picked blend of non-toxic fine fragrance oils and essential oils.
Why soy wax?
Soy wax has numerous health and environmental benefits. It is also produced domestically from many Midwest farms. Some of the benefits include:
- It is a natural wax option, unlike paraffin wax that may contain toxins
- Contains no petrol-soot that will blacken walls or ceilings
- Has a longer lasting burn
- Derived from a renewable resource (soy beans)
- Biodegradable and easy to clean-up with soap and water
- Drives business for local farmers
Read more on our blog: Why We Use Soy Wax
What length should I keep my wick?
We strongly recommend trimming your wick to 1/4” before lighting your candle each time. This keeps the candle from smoking and producing a large flame, which may lead to soot around the glass jar.
ALWAYS remove the trimmed wick from the candle to prevent it from possibly catching fire.
Read more about candle care on our blog: How to Get the Most out of Your Candle
How long should I burn my candle?
When you receive your new Antique Candle Co.® candle, let it burn long enough to allow the melted wax on the surface to reach the edge of the jar. This may take 2-4 hours depending on the size of your candle.
After your first burn, we recommend burning your candle for no longer than 4 hours at a time for maximum quality and longevity.
Why did my candle "tunnel"?
The most common reason for a candle to tunnel is not burning long enough the first time it was lit. The first light of a candle is very important in ensuring a clean and even burn for every burn afterward.
When you receive your new Antique Candle Co.® candle, let it burn long enough to allow the melted wax on the surface to reach the edge of the jar. This may take 2-4 hours depending on the size of your candle.
If the candle does not burn long enough in a large room, you may not be able to smell the wonderful aromas as strongly. After you burn it, your candle may have a bumpy or rough surface. 100% soy wax naturally solidifies this way, and does not effect the quality of the candle in any way.
Read more about candle care on our blog: How to Get the Most out of Your Candle
How do I clean the candle jar?
Natural ingredients make our candles super easy to clean up! Warm water and soap is all you need!
You can follow our step-by-step tutorial to learn how: How to Clean Out Candle Jars
How do I use wax melts?
Wax Melts are a perfect alternative to candles when you want to enjoy the benefits of a yummy fragrance without the flame!
Wax melts, or “tarts,” are not actually burned. They are melted using your electric wax warmer (which can be purchased at your local department store). DO NOT use a crockpot, coffee warmer, stovetop, or any device not specified for wax melts.
Pop one or two wax cubes into your warmer to fill any room with your favorite cozy smells just as beautifully as any candle! The amount you use at a time may vary depending on your preferred strength, but most warmers are not made to hold all six cubes that come in a Wax Melt container.
Each of our soy wax cubes lasts approximately 10 hours.
Learn two safe, tested methods to remove wax melts from your warmer: How to Remove Wax Melts
See more information on wax melts on our blog: Soy Melts and How to Use Them
Where can I purchase candles?
We actually have a couple ways for you to find your favorite candles! You can either order them on our website, OR you can find Antique Candle Co.® in stores!
We partner with 350+ stores across the U.S. and Canada! Find a shop near you on our In-Stores page.
Can I send back my used candle jars ?
We currently do not have a recycle/refill program quite yet, but we LOVE all the different creative ways our friends can repurpose the candle jars at home! We find them to make gorgeous decor pieces, flower vases, and MORE!
It’s super easy to clean out and repurpose your used candle jars, too! Read more about candle care and Mason jar DIY ideas on our blog: How to Clean out Candle Jars, Mason Jar DIY
What is the Blue Jar Collection®?
The Blue Jar Collection® is a unique collection of vintage-inspired blue Ball jar candles. Nothing says “farmhouse” like a classic blue Ball jar!
Every Blue Jar candle is made with wax from natural, domestically grown soy beans and a natural cotton wick for a clean, long-lasting, and even burn. Our candles are also poured with a hand-picked blend of non-toxic fine fragrance oils and essential oils.
What is an Antique Candle Restock?
Antique Candle Restocks are seasonal sales that feature 200-500 specially made Antique Candles. An Antique Candle is a soy candle in a genuine vintage or antique vessel. These are truly one-of-a-kind soy candles and are our favorite candles to create!
Antique Candle Co. ® teams up with “pickers” to find you the most unique antique vessels you’ll love—like blue Ball jars and copper tins. Once these vessels are carefully cleaned, our candle makers fill them with wax and hand-picked fragrances.
Dates and times for these restocks will be announced in our email newsletter, as well as on Instagram and Facebook. Become an email friend to always be the first to know! We recommend visiting the website 5-10 minutes before a sale begins as Antique Candle Restocks typically sell out within an hour.
Do you offer wholesale?
YES! If you own a store or small business and are interested in adding Antique Candle Co.® to your shop, please fill out the application below:
Once this is filled out, our wholesale specialist will reach out with more information!
