returns + exchanges

Friend, your satisfaction is what matters most to us!

 

Damaged or Defective Candles

If we made a mistake or your items arrived damaged, we sincerely apologize and will take care of that for you. Please email contact@antiquecandleco.com with your order number and details of the damaged or defective candle and we will replace it for you, on us!

Return Policy

We are proud of the quality of our handmade candles and we hope you love them, too! If you order a candle or melt and don’t absolutely love it right out of the box, you can return the unused candle or wax melt within 30 days of delivery.

Unused goods may be returned at the customer's expense. When your returned goods arrive at our studio, you will receive a full refund (include the original shipping charge).

Antique Candles purchased during an Antique Candle Restock cannot be returned as they are unique vintage goods. However, if your Antique Candle is damaged or you received the wrong item, please contact us with your order number and details of your order.

Please return eligible items to the address below with the reason for the return and your packing slip or other identifier (order number, email, name, etc.).

Antique Candle Company

3323 Concord Road Suite 4

Lafayette, IN 47909

 

Exchanges

We hope you find a new favorite fragrance with every candle purchase! However, we understand that sometimes a fragrance just isn’t for you. 

If you would like to exchange an unused candle or melt (excluding Antique Candles) for a different fragrance, please return your candle or melt to the address below and write the desired candle fragrance on your packing slip. 

Exchanges must be sent back to the Antique Candle Co.™ studio within 30 days of receiving your order

We'll ship your chosen fragrance back for free!

Antique Candle Company

3323 Concord Road Suite 4

Lafayette, IN 47909

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS!