We love our candles, and we hope you do, too! If you order a candle or melt and don’t absolutely love it right out of the box, you can return or exchange the unused product within 30 days of delivery.
Friend, your satisfaction is what matters most to us!
Damaged or Defective Candles
If we made a mistake or your items arrived damaged, we sincerely apologize and will take care of that for you. Please email firstname.lastname@example.org with your order number and details of the damaged or defective candle and we will replace it for you, on us!
We are proud of the quality of our handmade candles and hope you love them. However, we understand that sometimes it is difficult to know if a fragrance is for you. Any unburned Mason Jar Candle or unused Wax Melt can be returned for a full refund (including the original shipping charge) within 30 days of receiving it.
Antique Candles purchased during an Antique Candle Restock cannot be returned as they are unique vintage goods. However, if your Antique Candle is damaged or you received the wrong item, please contact us with your order number and details of your order.
Please return eligible items to the address below with the reason for the return and your packing slip or other identifier (order number, email, name, etc.).
We hope you find a new favorite fragrance with every candle purchase! However, we understand that sometimes a fragrance just isn’t for you. If you would like to exchange an unburned candle for a different fragrance, please return your candle to the address below and write the desired candle fragrance on your packing slip.
We'll ship your chosen fragrance back for free!
Exchanges must be sent back to the Antique Candle Co.™ studio within 30 days of receiving your order:
Antique Candle Company
3323 Concord Road Suite 4
Lafayette, IN 47909