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the candle guarantee
What is the Candle Guarantee?
The Candle Guarantee ensures that you are 100% happy with every candle purchase! We KNOW it can be tricky to purchase candles online (is there a scratch and sniff feature, yet?!). Here at Antique Candle Co.®, our priority is to make sure you are happy with EVERY. SINGLE. CANDLE. Not diggin’ a certain fragrance? We’ll help you find a candle you love. In the rare occurrence your candle arrives damaged… we’ll ship a replacement(and maybe even a few extra! 😉) your way. WE GOT YOU.
This guarantee is subject to the following exclusions and therefore shall not apply to any free candle promotion, sales of any Candle Testers, any vessels related to the sales of antique or vintage candles, sales of any non-candle products, or any transactions over 6 months old.
How do I get in contact with the Candle Expert Team?
We’d love to help ya, friend! Or you know… just catch up and hear how your day is goin’. You can reach our Candle Experts here, email us at firstname.lastname@example.org, or reach out via social media.
What do I do if my candles arrived damaged?
DARN. So sorry, friend! Though our candles are packed with care, we get it… things happen. Email us here and we will get ya taken care of RIGHT away! 💃
How do I give Antique Candle Co.® general feedback?
Did you have an awesome conversation with one of our candle experts? We’d LOVE to hear from ya!(P.S.: Emily's favorite is Clean Cotton, so if yours is too... let her know!). Shoot us an email at email@example.com, reach out via our contactform, or send us a message via social media.
can't find what you're looking for?
We GOT you, friend.
Visit the help desk or send us a message here and we'll get ya taken care of! ❤️